The ideal candidate will be able to interact effectively with customers while providing a positive experience. Required skills include being receptive, competent and analytical to resolve customer related questions and issues. The role consists of assisting customers with inquiries concerning account information and services that are offered by Yep Energy. The position is responsible for providing superior customer service for every customer that contacts the Customer Care Center. Send Us Your Resume Customer Service Representative Able to work extended hours when necessary YEP Energy is a third-party electricity and natural gas supplier, selling services to residential and business customers in the deregulated energy markets in Pennsylvania, New Jersey, Texas, and California.Able to work with moderate daily pressure.Able to work indoors in an office environment.Assist with managing and measuring the performance of, third-party EDI, customer billing, customer service, third party verification providers, and regulatory service providers. YEP Energy provides electricity service to most of the deregulated cities in Texas, including Houston and Dallas. A REP is a company that buys electricity from power plants at wholesale prices and sells it directly to consumers at retail prices.
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